How long does Juniper support hardware after end-of-sale?

Juniper typically runs a five-year lifecycle. After the End of Life announcement, the Last Order Date falls around 180 days later, and hardware support (TAC and RMA) generally continues for about five years from end-of-sale until the End of Support milestone.

What is the difference between Juniper EOL, EOE and EOS?

EOL (End of Life) is the announcement that a product is being retired. EOE (End of Engineering) is the last date Juniper produces new software releases and bug fixes. EOS (End of Support) is the final date for TAC support, RMA and hardware replacement — after EOS you are on your own.

Where does Juniper publish end-of-life dates?

Juniper posts an End of Life Notification (EOLN) per product on its support site, and maintains a central 'End of Life Products and Milestones' index at support.juniper.net/support/eol/ listing every product's key dates.

Vendor EOL guides · Juniper

Juniper end-of-life dates: the milestone timeline that matters

By Nico De Muynck · Updated July 19, 2026

Quick answer

Juniper runs a well-defined, roughly five-year lifecycle. It starts with an End of Life Notification (EOLN), the Last Order Date falls about 180 days later, and support winds down through fixed steps to a final End of Support date. Every product's exact dates live in Juniper's public EOL index.

Juniper's five milestones, in order

Unlike vendors that bury lifecycle data, Juniper publishes a clear cascade of dates per product. The ones that drive your planning:

End of Life Notification (EOLN) — the announcement date. The clock starts here.
Last Order Date (LOD) — roughly 180 days after the EOLN. Last day to buy the product or new support contracts.
End of Engineering (EOE) — last date for new software releases and bug fixes. The device still runs, but it stops improving and stops getting patched.
Support step-downs — same-day hardware service typically ends first, then next-day service, on a staggered schedule after last sale.
End of Support (EOS / LDoS) — the final date for Juniper TAC, RMA and hardware replacement. After this, the box is unsupported.

The gap that bites most teams is EOE, not EOS: firmware fixes stop years before hardware support formally ends, so a device can be running unpatched long before anyone flags it. (That's exactly the security-and-compliance exposure EOL tracking exists to prevent.)

How to find your exact dates

1. The official EOL index. Juniper's End of Life Products and Milestones page lists every retired product with its EOLN, Last Order, End of Engineering and End of Support dates.

2. The product's EOL Notification (EOLN). Each retirement gets its own PSN document on Juniper's support site — the authoritative source for that model, including recommended replacements.

3. Match it to what you run. Juniper's dates are per-model; the work is mapping them to your SRX, EX, QFX or MX fleet and watching the End of Engineering date for each — which is the tracking problem, not the lookup problem.

Why Juniper estates drift into risk

Juniper's transparency is a double-edged sword: the dates are published, but they're published per product, once, in a notification that lands in an inbox and is forgotten. Nobody re-checks the EOL index every quarter. The fix is to record each device's End of Engineering and End of Support dates somewhere that watches them for you and warns months ahead — so a firewall going out of firmware support becomes a planned refresh, not a Friday-night surprise.

Look each device up once. Never again.

Record your Juniper EOE and EOS dates in EOL Tracking and get warned months before support runs out — by email, Slack or Teams.

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