RUCKUS R500 end of life: end of support dates

R500 lifecycle milestones

The date below is read live from our curated reference table, sourced from RUCKUS End of Sale / End of Life Product Datelines (Jul 2022).

What the date means

RUCKUS runs a two-stage lifecycle. End of Sale starts the clock, and End of Support follows a fixed interval later, five years for most infrastructure. What makes RUCKUS unusual, and useful, is that the End of Life notices name the successor product explicitly, so the migration path is stated by the vendor rather than inferred from a datasheet comparison.

An access point past End of Support stops receiving firmware, which for wireless specifically means it stops gaining support for newer client behaviour and stops being patched against the WPA and driver-level flaws that surface regularly. It also tends to be the largest count in an estate, so the replacement is a budget conversation rather than a purchase, and that is a conversation worth starting early.

For the full vendor policy see the RUCKUS EOL guide, and if the terminology is the confusing part, EOL vs EOS vs EOSL separates the three milestones that get used interchangeably.

What replaces the R500?

RUCKUS names the R510 as the successor to the R500, and it has its own end of support date worth checking before you commit to it. That is the vendor's own stated migration path rather than an equivalence inferred from a datasheet, which matters when you have to justify the choice to somebody holding the budget.

Check the successor's own remaining runway before ordering. Replacing an access point that is out of support with one that has two years left is a purchase you will repeat sooner than you want to.

R access points still in support

Sorted by how much supported life is left, shortest first. Anything already past its date is left out, because it is not a replacement for anything.

Common questions

When does the RUCKUS R500 reach end of support?

The RUCKUS R500 reached End of Support on April 30, 2024. It no longer receives firmware or security updates and is not eligible for support or hardware replacement.

What replaces the R500 access point?

RUCKUS names the R510 as the successor to the R500.

Does an access point stop working at end of support?

No. The access point keeps passing traffic. What stops is firmware fixes, vendor support and hardware replacement under contract, so any vulnerability disclosed after that date is never patched on that unit.